Deidre’s daughter Brenda visits her that evening. Read through their conversation:
After speaking to Deirdre, Brenda is concerned about her mum’s care and also about how her mum seems. She speaks to the charge nurse who reassures her everything is being done to look after Deirdre’s toileting and other needs. The Sister tells Brenda the team will meet tomorrow to discuss her mother’s case and someone will then contact her.
Brenda: Oh mum, you gave us quite a shock! How are you feeling?
Deirdre: Better for seeing you. What happened? When can I get home?
Brenda: Can you say that again? I didn’t catch that.
Deirdre: Oh dear, I’m trying, but I’m just so tired just now. (starts crying). The nurses don’t seem to understand me either. I thought it was my accent.
Brenda: I’m sorry mum, I didn’t mean to upset you. I’m sure you’ll feel better soon. I’ll speak to the staff find out what the plan is, and what they’re doing to help you.
Page last reviewed: 30 Mar 2020
