In addition to the immediate physical symptom control of Trevor’s emotional lability, an holistic approach to healthcare requires emotional and spiritual support which recognises and addresses the anxieties, fears and questions that routinely arise when health breaks down. Ward staff, doctors and health care professionals will be aware of the mood swings and anxieties patients and relatives express and, as time allows, would try to address these.
Nurse Jones suggests to Trevor that he might appreciate having a conversation with the chaplain who routinely visits in the ward. John (chaplain) would have time to sit for a while if Trevor wanted to talk over how he is feeling about all that had happened. Trevor agrees, saying he thinks ‘that wouldn’t be a bad idea’.
Having identified a desire on Trevor’s part to talk in more depth with the chaplain, if a relationship of trust develops, it would be appropriate for that support to continue.
Good emotional and spiritual care happens when specific needs are perceived and support offered, on the patient’s terms. Such care is integral to the well-being of the patient and immediate carers. Everyone involved with Trevor and his care may contribute to this kind of support. However, people often value the opportunity to speak to someone who is not directly involved in their medical care.
Page last reviewed: 21 Feb 2020
