Help Charlie decide on what he should do next: True/False actions . Correct answer in Bold
Provide Ruby with more education on the process and support-
True: Ruby knew about the goal setting process but seemed unclear about her role she also has some memory problems so may need additional support.
False: Ruby knew about the goal setting process but seemed unclear about her role she also has some memory problems so may need additional support.
Tell Ruby that it was her job to remind staff of her goals-
False: It is the responsibility of everybody involved in goal setting to be aware of the goals.
True: It is the responsibility of everybody involved in goal setting to be aware of the goals.
Ensure that everybody involved has a copy of and are fully aware of the goals-
True: Good communication is an essential component of effective goal setting. All involved parties should have a copy.
False: Good communication is an essential component of effective goal setting. All involved parties should have a copy.
Liaise with the speech and language therapist to ensure that we are communicating with Ruby at an appropriate level-
True: It may be that Ruby has more of a communication problem than first appeared and it is important to check that we are not overwhelming her with information.
Stop patient-centred goal setting with Ruby as she isn’t capable-
False: Mild memory and cognitive problems can interfere with patients goal setting abilities but by providing additional appropriate support patients like Ruby are more than capable of actively participating in the process.
True: Mild memory and cognitive problems can interfere with patients goal setting abilities but by providing additional appropriate support patients like Ruby are more than capable of actively participating in the process.
Tell the team that they have failed Ruby and that they need to address the issues-
False: In order to optimise the process it is important where possible that the team put in place strategies to manage planned staff absences. Despite the best team communication and planning there are unexpected situations that arise that will impact on the goal-setting process.
True: In order to optimise the process it is important where possible that the team put in place strategies to manage planned staff absences. Despite the best team communication and planning there are unexpected situations that arise that will impact on the goal-setting process.
Involve Ruby’s family in the process to provide her with more support-
True: Ruby is very keen for her family to be actively involved and therefore it is appropriate to include them.
False: Ruby is very keen for her family to be actively involved and therefore it is appropriate to include them.
Discuss with Ruby why the goals might have failed and check if she feels they are still her current goals-
True: It is important to check if the goals are still relevant to Ruby.
False: It is important to check if the goals are still relevant to Ruby.
Have a chat with Janet Joint about the outcome of the review and Ruby’s latest goals on her return from honeymoon-
True: Janet is the key worker and a key member of Ruby’s team and needs updated on what has been happening during her absence.
False: Janet is the key worker and a key member of Ruby’s team and needs updated on what has been happening during her absence.
Leave it for Janet Joint, the key worker, to manage when she gets back from honeymoon-
False: Janet is off for three weeks and it’s important for Ruby’s rehabilitation that the process continues.
True: Janet is off for three weeks and it’s important for Ruby’s rehabilitation that the process continues.
Restart the goal setting process because the goals were completely unrealistic-
False: It seems likely that it was the process of implementation that failed rather than the goals being unrealistic.
True: It seems likely that it was the process of implementation that failed rather than the goals being unrealistic.
Page last reviewed: 13 Jan 2021
