Heart Education Awareness Resource and Training through eLearning (HEARTe)



The GP contacts the cardiologist

Bill's GP contacts the cardiologist portraits

Bill’s GP Dr. Campie sends an email to the cardiologist Dr. Hilton (please note the following correspondence shows a brief summary of information relating to Bill to illustrate SBAR).

Bill's GP's email to the cardiologist

Dr. Hilton’s reply to Dr. Campie

Cardiologist email to Bill's GP

Bill’s GP Dr. Campie sends an email to the cardiologist Dr. Hilton (please note the following correspondence shows a brief summary of information relating to Bill to illustrate SBAR).

From: [email protected]

To: [email protected]

Subject: Bill

  • S: Bill has deteriorated both in function and performance
  • B: Medical deterioration: (see slide)
  • A: medical exam
  • R: Medical treatment to date, explanation of ceiling of treatments

Kind regards,

Dr. Campie

Heartburgh Surgery

Dr. Hilton’s reply to Dr. Campie

From: [email protected]

To: [email protected]

Subject: Re:Bill

The cardiologist’s responds by highlighting that Bill’s prognosis is poor. He has advanced cardiac disease, has experienced three admissions over an 8 month period. He is on optimal cardiological therapy and there are no further cardiac treatment options available to him. As there are no obvious reversible causes he may not benefit from a further hospital admission at this time. However if it is felt that admission to hospital is necessary due to social or further deterioration then then this should be considered appropriately.

Kind regards,

Dr. Hilton

Cardiologist

Heart Hospital

Pulse point

When patients ask about what their prognosis is, it can be unhelpful to start listing research information. Perhaps a more appropriate way is to make the statistics more meaningful to the individual patient. The following links can support you with suggested responses.

It is recognised that general clinicians can be reluctant to discuss heart failure prognosis for fear of upsetting patients and their families. These conversations can be difficult and may benefit from experience and/or advanced communication skills training.

Activity: You may wish to consider shadowing an experienced colleague to enhance these skills.

Page last reviewed: 28 Jul 2020