Heart Education Awareness Resource and Training through eLearning (HEARTe)


Scottish Ambulance Service paramedics arrive

A paramedic team arrives. On their way to Rose’s house, they have accessed her Key Information Summary (KIS) from the Scottish Ambulance Service database and are aware that she has multiple, long-term conditions. (Information on KIS can be found at: NHS Scotland: What is a Key Information Summary (KIS)?)

The paramedics take a verbal history from the firefighters (see Pulse Point below for an example of a documented transfer form) and take over resuscitation attempts. Effective teamwork is essential when muliti-agency intervention is involved. The video below illustrates how the Scottish Ambulance Service and Fire & Rescue Scotland are working together to save lives:

By the time the paramedics arrive, firefighters have been doing CPR for 20 minutes. They continue resuscitation efforts for a further 20 minutes, as per protocol (JRACALC Clinical Practice Guidelines). Time of death is called at 11.40 hours.

Jill phones her mother to let her know that Rose has died. Her mother informs her that Rose had completed an Anticipatory Care Plan, several months ago, which included a Do Not Attempt Cardio-Pumonary Resuscitation form.

Jill speaks to her mother on the phone

Jill speech bubble: Why didn”t she tell me? Why didn”t you tell me? I don”t understand why she would just give up like that!

Jill thought bubble: I wish I”d known – I would have respected her wishes! What if I hurt her?

Pulse point

An example of Scottish Fire and Rescue patient transfer to Ambulance form can be seen below:

Page last reviewed: 15 Oct 2020